Family-owned • In-house crews • Promoted from the trucks • No subcontractors

Meet the B2 Moving Leadership Team Serving Rogers, Bentonville & Northwest Arkansas.

All in-house, trained, and promoted from the trucks to leadership. No subcontractors. Get to know the people who care for your move.

At B2, one of the biggest things that sets us apart is the foundation of our leadership team: the people guiding your move started on the trucks. They’ve packed, padded, carried, driven, and led crews — and now they lead the operation.

This structure keeps decision-making close to the work. It’s why our schedules are realistic, our quotes are accountable, and our teams are trained the B2 way.

We’ve intentionally built a large, experienced office staff so that when you call, text, or email, you get a real teammate who knows your job and can make things happen in your best interest.

As a family-owned company, we take pride in a personal, accountable experience from first call to final walk-through.

Leadership Culture: Promoted from the Trucks

We grow leaders by investing in hands-on training and real-world experience—often side-by-side on the job, shadowing an owner or a mentor trained by an owner. At B2, every crew leader and manager earns their role through being coachable, polite, eager to serve, reliable, and accountable. They rise because they consistently deliver five-star customer experiences and take personal ownership of every move.

Q&A: How Our Leadership Protects Your Move

Real questions we get from customers — and how B2 leadership standards show up on your move day.

What does “promoted from the trucks” mean at B2?

Our leaders started as movers. They learned the B2 way by packing, loading, driving, and caring for customers long before they ever held a title. That firsthand experience keeps decisions close to the work and protects your move from guesswork.

How does B2 train crew leaders?

Crew leaders earn the role by completing our in-house B2 Leadership Course and proving consistent performance, safety, and five-star customer feedback. They’re mentored by senior leaders, trained on clear communication and planning, and coached to lead calm, respectful crews.

What should I expect from a B2 crew leader on move day?

On move day your crew leader does a quick walkthrough, confirms scope and priorities, huddles the crew, and sets a clean plan. They keep you updated throughout the day, and if anything changes, they flag it early and solve it with you—not at the end.

How do you keep service consistent as you grow?

Consistency starts with people who care. We hire for character, train to a standard, and reward ownership. Leaders do ride-alongs, review real move-day feedback, and run after-action check-ins so every crew keeps improving as we grow.

Can a new teammate work their way into leadership at B2?

Yes. Our culture is merit-based. We look for ownership, coachability, respect, and consistency. Teammates who show those traits get mentored, trained to lead crews, and can grow into dispatch, sales, operations, or any role the company needs.

Meet the Leadership Team

Real B2 teammates — started on the trucks, now leading the way. No subcontractors. In-house, trained, and accountable.

Shane Taylor

Customer Service Representative (CSR)

Shane has been with B2 for five years, starting out on the trucks where he learned the hands-on side of every move. That foundation has helped him grow into our top Customer Service Representative over the past three seasons. He’s helped more than 2,000 customers with their moving needs and is one of the main voices you’ll hear when you call B2. If you’ve worked with us before, there’s a good chance Shane played a key part in your move—and in B2’s growth as a whole.

Seth Nelson

Customer Service Representative (CSR)

Seth has been with B2 for two years and serves as our second salesman. With extensive experience on the trucks, he brings a sharp eye for detail and a deep understanding of what it takes to deliver a smooth, stress-free move. That hands-on background shows in every estimate he puts together. Seth is extremely detail-oriented, works on his craft every day, and continues to grow as a salesperson—he’s a pleasure to work with for both our team and our customers.

Parker Torres

CSR In Training

Parker has been with B2 for two summers, starting out on the trucks where he learned firsthand what it takes to deliver a great move. He’s consistently polite, upbeat, and the first to jump in and help anyone with anything—customers and teammates alike. An exceptionally hardworking young talent, Parker is now training in sales and adapting remarkably well, already booking both large and small jobs and getting better every day. He’s an absolute pleasure to work with and a key part of our next generation at B2.

Chris Taylor

Operations Manager

Chris has been with B2 for six years and is our longest-tenured mover. From his early days on the trucks to his role today, he’s been a cornerstone of our growth and continued success. Chris now has his hands in nearly every part of the business—dispatch, crew leadership, social media, compliance and quality control, claims, and more—helping ensure every move meets the standard B2 is known for.

Chris Hopping

Scheduling Manager

Chris has been with B2 for three years and brings a lifetime of experience in the moving industry. When we had an opening for this role in 2024, he stepped up without hesitation and immediately made a tremendous impact. He’s the one behind the scenes turning complex schedules, routes, and crew assignments into a smooth plan that keeps our days on track and our customers satisfied. Chris’s deep industry knowledge and steady presence make him a quiet force in B2’s continued success.

Jake Durossette

Lead Trainer

Jake has been with B2 for over five years and is a major piece of how we train and develop our crews. With deep hands-on experience on the trucks, he’s always willing to jump out front with the crews on the job, showing what it looks like to serve customers the B2 way. Jake is extremely attentive on every move and takes the time to understand each customer’s needs, consistently looking out for their best interests from start to finish. He helps set the tone for how we operate—high standards, hard work, and genuine care for every family we serve.

Isaac Starr

Operations Manager

Isaac has been with B2 for two years and has already made a big impact. He’s the kind of teammate who will take on any job, volunteer for the gnarliest of tasks, and see them through with a positive attitude. Like Jake, he plays a hands-on role in training crews on the front lines while also managing inventory and storage operations. Isaac’s nature and servant-style leadership make him a favorite among both our team and our customers.

Myers Burch

Manager

As the son of one owner and nephew of the other, Myers has grown up inside B2 from day one. He wears a lot of hats, helping oversee nearly every part of the business, and he’s the one keeping a close eye on our numbers and finances. Myers has a sharp ability to observe what’s happening on the trucks, in the office, and with our customers, soak it all in, and spot opportunities others might miss. From there, he’s not just ideas—he turns those observations into real, workable strategies that get put into action and make B2 stronger. His main focus is continually lifting both our operations and sales teams so we can serve customers better every year.

Jaxon Burch

In Training

Jaxon is the son of one owner and the nephew of the other, and he’s already spent three summers working on our trucks. Now a high school senior, he starts his mornings at B2 before heading to his three afternoon classes. He’s learning all aspects of the business, with a special focus on payroll and the numbers side of operations. Jaxon plans to stay with B2 after graduation, and we’re proud to invest in his growth as part of the next generation of our family business.