Specialty Item Waiver
By agreeing to B2 Terms, you acknowledge and agree that B2's responsibility is limited to maintaining the structural integrity of special items during the moving process. Special items include, but are not limited to, televisions, pianos, grandfather clocks, appliances, computers, hot tubs, and other items with internal mechanical and/or electronic components. B2 is committed to handling these items with the utmost care, diligence, and precaution. However, we expressly disclaim liability for the operational or mechanical functionality of any such items. This includes aspects such as electronic functionality, mechanical operations, and any internal workings that contribute to the item's overall function. Our liability is strictly confined to the physical handling and structural condition of these items during their move & transportation.
Utility and Wall-Mount Items Waiver
By agreeing to B2 Terms, you acknowledge and agree that B2 disclaims all liability for any damages arising from the installation or uninstallation of gas lines, water lines, electrical systems, or wall-mounted items. We strongly advise that such tasks be performed by, or entrusted to, qualified professionals. While B2 may assist with basic installation or uninstallation tasks upon customer request, this assistance does not imply any liability on B2's part for any claims or damages that may arise from these tasks. Our assistance is provided as a courtesy and should not be construed as a professional service. Your acceptance of these terms is essential for B2 to provide any related services.
Particle Board Furniture Waiver
By agreeing to B2 Terms, you acknowledge and agree that B2 will not be liable for any damages to furniture made of particle board. Particle board furniture is inherently fragile and prone to damage during transport, making it a high-risk item for moving. While on customer request, B2 will exercise professional due diligence and caution in handling these items, our efforts should not be interpreted as an assumption of liability. We will strive to move your particle board furniture with the utmost care, but due to its delicate nature, B2 cannot be held responsible for any damages that may occur during the moving process. Your acceptance of these terms indicates your understanding of the risks involved in moving particle board furniture and your agreement to release B2 from any claims associated with moving of such items.
Value Protection Notice
By agreeing to B2 Terms, you acknowledge your understanding of the value protection options available for your items during the moving process. B2 offers Full & High Value Protection, which provides comprehensive coverage for your items at an additional cost. If you choose not to opt for Full & High Value Protection, you will be automatically enrolled in Release Value Protection. This option is provided at no extra cost and is in compliance with the requirements set forth by the Surface Transportation Board. Under Release Value Protection, compensation is limited to $0.60 per pound per item. You may opt out of Full & High Value Protection and accept Release Value Protection by providing your signature on the moving day.
Payment Terms Notice
By agreeing to B2 Terms, you agree to the payment terms set forth by B2 for the moving services provided. Full payment is due at the time of service delivery. B2 reserves the right to request payment either before or after the unloading of your items at the destination. In the event that full payment is not received at the time of service delivery, B2 retains the right to withhold the inventory until payment is made in full. It is important to note that non-payment at the time of service may result in additional legal actions. Should it become necessary for B2 to pursue a payment claim in court due to non-payment, and B2 prevails in such action, you, the customer, will be responsible for paying double the original service cost in addition to all court and attorney fees incurred by B2 in connection with the claim.
Cancelation Policy
By signing this contract, you acknowledge and agree that cancellations & move date changes can be made at no charge if notified 48HRs in advance. You agree that notifications less than 48HRs in advance, will be charged your one hour moving rate for local moves or the booking deposit for long distance moves.
Payment Card on File Notice
By signing this contract, you acknowledge and agree that B2 reserves the right to request and hold a valid payment card on file to secure and reserve your move. You also agree to allow B2 to charge said card on file for services rendered and/or cancelations that occur less than 48HRs in advance.
Inclement Weather Agreement
By agreeing to B2 Terms, you acknowledge and agree that B2 reserves the right to reschedule moving services in response to actual or forecasted inclement weather conditions. The safety of our personnel and the protection of your property are our top priorities. If you, the customer, request that B2 proceed with moving services during inclement weather, we will do so with the utmost care, diligence, and precaution. However, it is important to note that B2 will not be liable for any damages to your property that occur as a direct result of inclement weather conditions during the move.
Prohibited Items Clause
By agreeing to B2 Terms, you acknowledge and agree that B2 will not transport certain items, as their inclusion is against our safety and legal policies. The prohibited items include but are not limited to un-boxed lamps, hazardous materials, flammable items, alcoholic beverages, explosives, ammunition, firearms, aerosol cans, live plants, pets, and perishable items. As a customer, it is your responsibility to ensure these items are not included in your shipment. B2 holds no liability for the transportation of any prohibited items. Including any of these items in your shipment may void B2's responsibility and liability for the entire shipment. Please ensure your compliance with this clause for a safe and lawful moving process.
Arbitration Notice
Arbitration gives you the opportunity to settle loss or damage claims and certain types of disputed charges through a neutral arbitrator. Neutral arbitration is not mandatory for you to use for claims but it is manditory for your moving company to offer it. B2 Delivery LLC uses Movingauthority.com as our 3rd party arbitration service.
Claims Notice
By agreeing to B2 Terms, you agree to participate in a final walkthrough with B2 representatives at the end of your move. This walkthrough is conducted to ensure all inventory items are accounted for and to identify any potential claims for damages. Upon completion of the final walkthrough, formal custody of the inventory transfers to you, the customer. Accordingly, liability for the inventory also transfers to you at this point. B2 will not be liable for any items once they are no longer under our control. While B2 reserves the right to refuse any claims made after the final walkthrough, we will consider any well-formed claims submitted within 10 days of the walkthrough. To be considered, claims must be well-documented with reasonable evidence and submitted via email to service@b2moving.com. This process is designed to ensure a fair and efficient resolution of any issues and to formalize the transfer of responsibility for your items post-move.
Packed by Owner Waiver
By agreeing to B2 Terms, you, the owner/customer/shipper, acknowledge and agree that while B2 is committed to the professional handling of all containers and boxes, B2 will not be held liable for any damages to items within containers that are packed by you. This waiver covers all items and containers that are packed by the owner/customer/shipper, not by B2's professional packing services. B2’s responsibility is limited to the external condition of the containers during the moving process. We ensure careful handling and transportation, but any damage to the contents inside owner-packed containers falls outside the scope of our liability. Your acceptance of this waiver indicates your understanding that any claims for damages inside containers packed by you will not be the responsibility of B2. This ensures a mutual understanding of liability for items packed without B2's professional packing services.
Packing Material Opt-Out Waiver
By agreeing to B2 Terms, you acknowledge and agree that B2 is dedicated to the professional handling of all items during the moving process. However, if you, as the customer, choose to opt-out of using recommended packing materials provided by B2, this decision impacts our liability. The recommended packing materials may include, but are not limited to, mattress protection bags, and blanket wrapping for furniture. These materials are designed to offer additional protection during the move. Should you decide to forego these recommended packing materials, please be aware that B2 will not be held liable for any damages that may occur to the items as a result of this opt-out.
3rd Party Storage & Container Waiver
By agreeing to B2 Terms, you, the customer, acknowledge and agree that B2's responsibility in handling and loading items into third-party storage units and/or containers is strictly limited to the period up until the closure of the storage unit or container doors. B2 commits to professional handling and loading of your items into any third-party storage units or containers, such as those provided by Storage World, SNAP Box, PODs, uPack, or similar entities. However, once the doors of these units or containers are securely shut, B2's liability for any claims concerning the items stored within ceases. From the point of closure of the storage unit or container doors, any responsibility for claims related to the stored items is transferred to the relationship between you and the third-party storage entity. B2 will not be held liable for any issues that may arise after this point, including but not limited to, damages, loss, or theft of items within these storage units or containers.
Inherent Vice Waiver
By agreeing to B2 Terms, you agree that B2 is not responsible for damages related to inherent vices in household goods or surrounding structures. Inherent vice refers to pre-existing conditions or flaws in the design or structure of items or properties that render them susceptible to damage under normal handling or environmental conditions. For instance, this includes pressed wood office desks designed to be assembled only once, which may not withstand the rigors of disassembly and reassembly. Similarly, mattresses whose warranties are voided upon moving reflect an inherent risk of damage during transportation. Other examples include floors, stairs, walls, or driveways with pre-existing defects or structural flaws that might be exacerbated during the moving process. Items whose manufacturer warranties are voided if moved or handled by a moving company, suggesting they are not designed for such handling, also fall under this category. Additionally, driveways unable to support the weight of a moving truck due to their construction are included in this waiver.
Sanitary Notice
By agreeing to B2 Terms, you acknowledge and agree that B2 prioritizes the health and safety of its personnel and maintains high sanitary standards in all operations. Therefore, B2 reserves the right to cancel or abort any job due to sanitary concerns. This includes situations where there is an infestation of bed bugs, roaches, fleas, or any other pests. It also covers environments with excessive pet hair, pet waste, or any other conditions that compromise sanitary standards and pose health risks to our staff.B2's decision to cancel or abort a job due to such concerns is at our discretion. We will communicate any such decisions promptly. This policy is in place to ensure the safety and well-being of our employees and to maintain a healthy working environment.
Furniture Setup & Re-arrangement Notice
By agreeing to B2 Terms, you acknowledge and agree to the terms regarding furniture setup and re-arrangement as part of B2's moving services. B2 agrees to set up your furniture in your specified room(s) as outlined in the initial service "Scope" agreed upon at the time of order. However, should you request additional setup or re-arrangement services that go beyond the originally agreed-upon job scope, please be aware that B2 reserves the right to either decline these additional requests or agree to them with an adjustment to the job scope and corresponding price. This policy is to ensure clarity and fairness in the execution of our services, and to allow B2 to manage resources and scheduling effectively.
Return Check Notice
By agreeing to B2 Terms, in the event of a returned check, you agree to pay original payment amount plus a $50 returned check fee payable on date of notice.
Driveway Waiver
By agreeing to B2 Terms, you agree that B2 will not be responsible for driveway damages caused by normal and standard practices getting moving trucks into driveways. e.g. pulling in & pulling out.
High Value Item Notice
By agreeing to B2 Terms, you agree to release B2 from any and all liability for high value items not declared in this contract. Item examples inlcude but are not limited to jewelry, cash, wallets, coins, collectables, & prescription drugs. B2 ask that customers handle these items or specifically request B2 to handle at which time we will document a specified security handling plan for said items.
Limits of Liability Notice
By agreeing to B2 Terms, you acknowledge and agree to the limits of liability B2 holds regarding potential damages to home structures and appliances during the moving process. These structures include but are not limited to floors, walls, stairs, porches, driveways, and other home fixtures, as well as potential dents or scratches to appliances. B2 offers two levels of liability coverage: Release Value Coverage:Limits B2's liability to a maximum of $100 per room for damages to the aforementioned structures and appliances. Full Value Coverage: Offers an enhanced liability limit of up to $500 per room for such damages. These coverage limits are in place to provide a balance between protection for your property and the practical realities of moving operations. It is important to choose the level of coverage that best suits your needs.
Moving Tariff Notice
B2 Delivery LLC's moving Tariff is published and made available to any shipper, the Surface Transportation Board, and/or any DOT representative who makes a reasonable request to view it.
Inventory Overflow/Overweight Notice
By agreeing to B2 Terms, you acknowledge that B2 has informed you of the potential risks associated with inventory overflow and the Department of Transportation (DOT) regulations regarding overweight loads. This notice is to ensure that you are aware of these possibilities and their implications during the moving process. In the event that your inventory exceeds the capacity of the assigned truck (overflow) or surpasses the weight limits set by DOT regulations (overweight), you agree to release B2 from liability related to these specific occurrences. It's important to understand that managing these situations may require modifications to the scope and/or cost of the moving service. B2 is committed to finding practical solutions to address inventory overflow or overweight issues should they arise. However, these solutions, which may include using additional trucks, making multiple trips, or other logistical adjustments, could result in changes to the originally agreed-upon service scope and pricing.
Loose Item Notice
By agreeing to B2 Terms, you acknowledge and agree to B2's policy regarding loose items during the move. B2 requires that all loose items be properly packed in boxes of appropriate sizes (small, medium, or large) to ensure safe and efficient transport. B2 reserves the right to decide whether to handle additional loose items that are not appropriately boxed at the time of the move. This decision is based on considerations such as the potential for increased handling costs and the higher risk of damage during transport in the moving truck. Unboxed loose items are more prone to damage and can complicate the moving process. Therefore, for the protection of your belongings and to facilitate a smoother moving experience, we strongly encourage adherence to this packing requirement.
Digital Documentation Notice
By agreeing to B2 Terms, you acknowledge and agree to allow B2 Moving to digitally document the quoting, booking, and job detail collection process with pictures and/or video's. This documentation helps B2 with correct billing, improved moving services, claims processing, and quality assurance measures to ensure a top notch professional moving service.